Crews

There are two crew types – SXSW Volunteer and SXSW Music Festival Volunteer Crews – which provide flexibility to complete volunteer hours during the days and nights of SXSW EDU and SXSW.


Crews

Photo by Aaron Rogosin

 

Volunteer hours can be exchanged for a SXSW EDU Badge or a Volunteer Interactive, Film, Music, or Platinum* Badge. There is a volunteer position for everyone! No experience is needed. More information on Volunteer types and badges can be found here.

SXSW Volunteer Crews

Operate March 6–20, 2022
Age 16+
Available Badges: SXSW EDU Badge, or Volunteer Interactive, Film, Music, or Platinum* Badge

Accessibility Crew

**Volunteers staff the Accessibility Desk to provide information to people with disabilities. Additionally, captioning laptops will need to be moved between the session rooms, and the Sensory Room will need occasional monitoring. Volunteers on this crew must have prior disability experience. This crew also operates during SXSW EDU.

Ambassadors (Includes Conference Access & Information Crews)

Volunteers provide an array of information to SXSW Registrants and attendees. Volunteers may find themselves helping at SXSW Info Desks or checking credentials throughout the Austin Convention Center. Personable volunteers are a good fit for this crew. This crew also operates during SXSW EDU.

Banners & Signs** (Includes former Banners Crew and Event Signage Crew)

Volunteers will hang and remove banners in programming rooms, lounges, or produce event signage for official venues. Requires stamina, balance, and the ability to carry 30+ lbs. Volunteers must be age 18+. This crew also operates during SXSW EDU.

Comedy**

Volunteers will admit attendees into comedy venues, assist with line management, usher attendees to seats, and help clear the venue after performances during the SXSW Comedy Festival. Volunteers must be age 18+.

Conference Tech

Assist with the technical set up of sessions, including connecting laptops to projectors, setting microphone audio levels, and general troubleshooting. A smile and a polite greeting are a big part of this crew. Technical experience is not required. This crew also operates during SXSW EDU.

Day Stage

Volunteers assist with the International and Radio Day Stages. The International Stage is located outside at Brush Square Park and Radio Day Stage is located within the Austin Convention Center. The crew will help maintain both spaces and support the set up of various types of music programming. Some heavy lifting may be required.

Event Transportation**

Volunteers will pick up and deliver people and things using multiple modes of transportation. Most of the time this is done by vans, golf carts, and occasionally on foot. Volunteers must be age 21+ to drive. Some 18+ positions are available. This crew also operates during SXSW EDU.





Events Crew (Includes Awards, Line Management, & Softball Crews)

Volunteers will assist with various SXSW produced events throughout SXSW EDU and SXSW. Volunteers may find themselves helping with basic set up or breakdown, checking credentials, wayfinding, or line management. Volunteers must be age 18+.

Exhibitions (Includes former Exhibitions & Gaming Crews)

Volunteers will help direct exhibitors during the load in/out process of the Creative Industries Expo, and other exhibitions. <a Additional tasks include checking credentials at entrances, helping to connect exhibitors with SXSW staff, and assisting with signing registrants up for SXSW produced exhibits. This crew also operates during SXSW EDU.

Film Venue Staff

Volunteers on this crew will support the SXSW Film Festival. Volunteers will admit attendees into film theaters, assist with line management, help usher attendees to seats, and help clear the theater. Volunteers will also assist with updating the film’s event status. This crew also operates during SXSW EDU.

Hospitality

**Volunteers will help manage SXSW Staff & Volunteer hospitality areas. Volunteers will interact with vendors and facilitate the use of QR scanners to track meal redemption.
 This crew will help with maintaining the cleanliness of the hospitality areas and assist with making food deliveries. Some heavy lifting may be involved. This crew also operates during SXSW EDU.




Public Relations

Volunteers will provide appropriate credentials to press registrants and assist with the support of the press check-in desk and various press areas throughout the event. This crew also operates during SXSW EDU.

Registration (Includes Registration & Distro Ops Crews)

Volunteers will manage confirming and distributing credentials to all SXSW Registrants, as well as supporting operations within the Austin Convention Center (ACC). ACC operations include replenishing guides and schedules at Information Desks, monitoring for unauthorized printed materials, and assisting with Big Bag distribution. Patience, good humor, and enthusiasm is a plus and customer service is a must! This crew also operates during SXSW EDU.



RFID

This crew helps maintain, inventory, and deploy tablet readers used throughout the events. Primary crew tasks include configuring tablets, troubleshooting, and checking on their use. While smart-phone familiarity is highly recommended, being a techie is not required. This crew also operates during SXSW EDU.






Sessions (Includes Lounges, Line Management, and SXSW Pitch Crews)

Volunteers interact with speakers and registrants to ensure programming runs smoothly and on schedule. Volunteers will check badges, assist speakers and registrants, help manage lines, and provide support for sessions, lounges and green rooms. Some SXSW Pitch shifts will provide support with set up and breakdown, audience interactions, assistance with judging during competitions, as well as line management for various conference events. This crew also operates during SXSW EDU.


Tech Set-Up/Teardown

Volunteers will assist with the setup and teardown of all technical equipment in the Austin Convention Center before, during, and after the conference. Being a techie is not required. All training will be provided onsite by the crew managers.
 This crew also operates during SXSW EDU.

Music Festival Crews (MF)

Operate March 14 – 19, 2022
Age 18+
Available Badges: Volunteer Music or Platinum* Badge

Artist Parking Ops (MF)

**Volunteers will greet Official SXSW Showcasing Artists and direct them to park their vehicles in designated SXSW Parking Areas around the downtown area. This may include distributing “Artist Packets” with information for the artists. Volunteers will monitor and ensure that the designated parking areas are not being used by non-permitted, non-SXSW artist vehicles. Volunteers must be age 18+.

Line Management (MF)

Volunteers will navigate the SXSW Music Festival footprint in teams and assist in organizing lines at official SXSW venues as needed. Customer service is an integral part of this crew, as well as a willingness to communicate with SXSW attendees. This role requires long periods of standing or walking. Volunteers must be 18+.

Outdoor Stage (MF)

Volunteers will assist at the entrances to Vic Mathias Shores (formerly Auditorium Shores) and support various areas within the event Outdoor Stage site. Daytime availability is required on Thursday, Friday, and Saturday of the SXSW Music Festival. This crew accepts volunteers age 18+.

Production Delivery** (MF)

Volunteers will assist with the delivery and pickup of DJ equipment, power transformers, and technical equipment to bring to sound engineers at official SXSW music venues. Volunteers must be 21+ and have some DJ experience with technical knowledge. This role can be physically demanding.

Stage Crew**(MF)

Stage Crew volunteers assist official SXSW Showcasing Artists with equipment load in/out of venues, and on/off the stage during set changes. Volunteers communicate important information to artists, assist SXSW Stage Managers, as well as survey the venue regularly for potential issues. Stage Crew volunteers are assigned to either a zone or one of the official SXSW Music Festival venues.

Volunteers must be age 18+. Some heavy lifting may be required (up to 50 pounds), and may include standing for long periods of time. This crew may have an in-person venue walkthrough.

LEADERSHIP POSITIONS

Operate November – March
Age 18+
Available Badges: SXSW EDU Badge, SXSW Platinum Badge
Please email [volunteer@sxsw.com](mailto:volunteer@sxsw.com) if you are interested in one of these leadership positions.

Crew Manager**

Crew managers are volunteers with a great amount of responsibility. They collaborate and plan with SXSW Staff for several months prior to the event and wrap up shortly after the event concludes. Duties include assisting with recruiting, scheduling, training, and managing a volunteer crew.

Crew managers carry a special level of recognition among the volunteer crews and are role models to the volunteers they lead. Local volunteers are preferred in the crew manager role due to pre-event time requirements.

Stage Manager**

SXSW Stage Managers are volunteers with a great amount of responsibility. Stage Managers volunteer before and throughout the SXSW Music Festival with performing artists to ensure they have everything they need for a successful showcase. During the music festival they are responsible for a specific stage and crew, making sure that bands load in, start and stop their sets on time, and manage any issues that may arise. Volunteers must be age 21+, able to lift up to 50 lbs, and stand for long periods of time. This role involves a great deal of pre-event availability for training, both in-person and online, and showcase advancement coordination.


 Local volunteers are preferred in the stage manager role due to pre-event time requirements.

Theater Manager**

Theater managers act as liaisons between SXSW Staff, production, theater, filmmakers, publicists, alumni, and attendees at SXSW Film Festival venues. Theater managers help ensure films are screened as scheduled, while overseeing the Film Venue Staff Crew. This role involves a great deal of pre-event availability for trainings.




*Platinum Badges are traditionally reserved for returning volunteers. A Platinum Nomination must be on file for volunteers earning a Volunteer Platinum Badge for the first time. Email [volunteer@sxsw.com](mailto:volunteer@sxsw.com) for more information.

**These crews have minimum age requirements, or require special skills.