Crews

There are a few different crew types and opportunities, which provide the flexibility to complete volunteer hours that can be exchanged for a SXSW EDU Badge or a Volunteer Interactive, Film, Music, or Platinum* Badge. There is a volunteer position for everyone! No experience is needed. More information on Volunteer types and badges can be found here.

All-Conference Crews (AC)

Operate March 7 – 22, 2020
Age 16+
Available Badges: SXSW EDU Badge, or Volunteer Interactive, Film, Music, or Platinum* Badge

AMBASSADORS (Conference Access + Information Crew) (AC)

Volunteers support SXSW Info Desks and the access points around the Austin Convention Center. Information Desks maintain computer stations where attendees can check email, preview official SXSW Films, listen to showcasing artists, and more. Access points around the Austin Convention Center are monitored to check credentials of registrants and working personnel. There will be an in-person training for volunteers on this crew. This crew also operates during SXSW EDU.

AWARDS CREW (AC)

Volunteers will assist with set up, onsite logistics, and breakdown of Interactive Innovation Awards, the Community Service Awards, as well as the Gaming Awards.


COMEDY CREW** (AC)

Volunteers will admit attendees into comedy venues, assist with line management, usher attendees to seats, and help clear the venue after performances during the SXSW Comedy Festival. Volunteers must be age 18+.

DAY STAGE CREW (AC)

Volunteers assist with the International and Radio Day Stages. The International Day Stage is located outside at Brush Square Park and Radio Day Stage is located within the Austin Convention Center. The crew will help maintain both spaces and support the set up of the various music programming. Some heavy lifting may be required. This crew does have a pre-shift walkthrough.

EVENT SIGNAGE (AC)

This crew assembles event signage for official SXSW venues. Volunteers assemble signs for both SXSW EDU and SXSW. Members of the crew laminate, grommet, spray-mount, cut, and fold to create signage. This crew only operates during SXSW EDU and the first two days of SXSW, March 9 – March 14, 2020.



EVENT TRANSPORTATION** (AC)

Volunteers will pick up and deliver people and things using multiple modes of transportation. Most of the time this is done by vans, golf carts, and occasionally on foot. Volunteers must be age 21+ to drive. Some 18+ positions are available. There will be an additional in-person training for volunteers on this crew. This crew also operates during SXSW EDU.



EXHIBITIONS (Exhibitions + Gaming) (AC)

Volunteers will help direct exhibitors during the load in/out process of the Trade Show, exhibitions, XR, and Gaming Expo. Additional tasks include checking credentials at entrances, helping to connect exhibitors with SXSW staff and assisting with Virtual Cinema sign up. This crew also operates during SXSW EDU.

HOSPITALITY (AC)

Volunteers will help manage SXSW Staff & Volunteer hospitality areas. Volunteers will interact with vendors and facilitate the use of QR scanners to track meal redemption.
 This crew will help with maintaining the cleanliness of the hospitality areas and assist with making food deliveries. Some heavy lifting may be involved. This crew also operates during SXSW EDU.



LOUNGES & EVENTS CREW (AC)

This crew supports areas such as lounges, parties, and spaces reserved for official SXSW registrants. Volunteers will also support art, sales, and sponsorship activations. This crew also operates during SXSW EDU.

PUBLIC RELATIONS (AC)

Volunteers will provide appropriate credentials to Press registrants and assist with the support of Media Village and additional press areas. Client management skills preferred.
 This crew also operates during SXSW EDU.

REGISTRATION CREW (Registration + Distro Ops) (AC)

Volunteers will manage confirming and distributing credentials to all SXSW Registrants, as well as supporting operations within the Austin Convention Center (ACC). ACC operations include replenishing guides and schedules at Information Desks, monitoring for unauthorized printed materials, and assisting with Big Bag distribution. Patience, good humor, and enthusiasm is a plus and customer service is a must! There will be an additional in-person training for volunteers on this crew. This crew also operates during SXSW EDU.



RELIEF (AC)
Volunteers fill in wherever extra help is needed. Both daytime and nighttime hours are available. Volunteers must be flexible as you never know where this crew will take you.
 This crew also operates during SXSW EDU.
RFID (AC)
This crews helps maintain, inventory, and deploy tablet readers used throughout SXSW. Primary crew tasks include configuring tablets, helping other crews to deploy and use the tablets, and checking on their use. While smart-phone familiarity is highly recommended, being a techie is not required. This crew also operates during SXSW EDU.


SOFTBALL (AC)
This crew supports the set up, player check in and relations, overall operations, and wrap up of the SXSW Softball Tournament at Krieg Fields on Sunday, March 22, 2020.
SPECIAL LINE MANAGEMENT - CONFERENCE (AC)
Roaming volunteer teams who assist with organizing lines at official SXSW programming venues, theaters, parties, and activations. This crew operates day and night throughout SXSW. This crew also operates during SXSW EDU.
SUPPLIES (AC)
Volunteers will monitor and order supplies for event production staff, crew, and volunteers. The crew will check out equipment and distribute supplies to authorize event personnel as needed.
 This crew also operates during SXSW EDU.
SXSW PITCH (AC)
This fast-paced crew supports SXSW Pitch with the setup, operations, and breakdown of this event. See the next great idea while being fully immersed in the inner workings of the event. There will be an in-person training for volunteers.
TECH SET-UP/TEARDOWN (AC)
Volunteers will assist with the set up and teardown of all technical equipment in the Austin Convention Center before, during, and after the event. Being a techie is not required. All training will be provided onsite.
 This crew also operates during SXSW EDU.

All-Conference Exclusive Crews (ACE)

Operate March 8 – 22, 2020
Age 16+
Available Badges: SXSW EDU Badge, or Volunteer Interactive, Film, Music, or Platinum* Badge
BANNERS (ACE)
Volunteers will hang and remove SXSW banners in programming rooms, lounges, and official venues throughout the event. Requires stamina, balance, and the ability to carry 30+ lbs. Volunteers must be age 18+. This crew also operates during SXSW EDU.
CONFERENCE TECH (ACE)
Assist with the technical set up of sessions, including connecting laptops to projectors, setting microphone audio levels, and general troubleshooting. A smile and a polite greeting are a big part of this crew. Technical experience is not required. There will be an online training and in-person training that will include a hands-on experience. Please mention if you have A/V experience at sign-up, but remember it is not required. This crew also operates during SXSW EDU.
FILM VENUE STAFF (ACE)
Volunteers on this crew will support SXSW Film Festival. Volunteers will admit attendees into film theaters, assist with line management, help usher attendees to seats, and help clear the theater. Volunteers will also assist with updating the film’s event status. There will be an in-person and online training for volunteers on this crew. This crew also operates during SXSW EDU.
SESSIONS (ACE)
Volunteers interact with speakers and registrants to ensure programming runs smoothly and on schedule. Volunteers will check badges, assist speakers, and provide support for sessions and green rooms. There will be an in-person training and an online training for volunteers on this crew. This crew also operates during SXSW EDU.


Music Venue Crews (MV)

Operate March 16 – 22, 2020
(Age 21+: Music Venue Relief, Production Delivery Crew, Stage Crew)
(Age 18+: Artist Parking Ops, Outdoor Stage, and Special Line Management)
Available Badges: Volunteer Music or Platinum* Badge
ARTIST PARKING OPS (MV)
Volunteers will greet Official SXSW Showcasing Artists and direct them to park their vehicles in designated SXSW parking areas around the downtown area. This will include distributing “Artist Packets” with parking maps, parking passes, and general festival information. They will also monitor and ensure that the designated parking areas are not being used by unpermitted, non-SXSW artist vehicles. This Music Venue Crew accepts volunteers age 18+ and will have an online training to be completed pre-event.
MUSIC VENUE RELIEF** (MV)
Volunteers assist at various music venues where additional Stage Crew or Special Line Management Crew members are needed between the hours of 6PM and 2AM. Volunteers may be asked to perform any of the tasks that Stage Crew or Special Line Management Crew volunteers perform. Volunteers must be age 21+. Some heavy lifting may be required (up to 50 pounds), and volunteers will likely stand for long periods of time. This crew will have an online training to be completed pre-event.
OUTDOOR STAGE (MV)
Volunteers will assist at the entrances to Vic Mathias Shores (formerly Auditorium Shores) and various areas within the event Outdoor Stage site. Daytime availability is required on Thursday, Friday, and Saturday of the SXSW Music Festival. This Music Venue Crew accepts volunteers age 18+ and will have an online training to be completed pre-event.
PRODUCTION DELIVERY CREW** (MV)
Volunteers will assist with the delivery and pickup of DJ equipment, power transformers, and technical equipment for sound engineers to official SXSW music venues. Volunteers must be 21+ and have some DJ experience with technical knowledge. This role can be physically demanding.
SPECIAL LINE MANAGEMENT - MUSIC (MV)
Roaming volunteer teams who assist with organizing lines at official SXSW programming venues, theaters, parties, and activations. This crew operates at night throughout the 6 nights of the SXSW Music Festival.
STAGE CREW** (MV)
Volunteers will assist performers with loading equipment into venues and on/off the stage, help support stage managers and staff, as well as survey the venue for potential safety and operational issues. Stage Crew Volunteers are assigned to one of the official SXSW Music Festival venues, and volunteer in the same venue each night. Every effort is made to assign volunteers based on musical preference. Volunteers must be age 21+. Some heavy lifting may be required (up to 50 pounds), and will likely stand for long periods of time. This crew will have an in-person venue walkthrough and online training to be completed pre-event.

LEADERSHIP POSITIONS

Operate March 8 – 22, 2020
Age 16+
Available Badges: SXSW EDU Badge, Platinum Badge
CREW MANAGER**
Crew managers are volunteers with a great amount of responsibility. They collaborate and plan with SXSW Staff for several months prior to the event and wrap up shortly after the event concludes. Duties include assisting with recruiting, scheduling, training, and managing a volunteer crew. Crew managers carry a special level of recognition among the volunteer crews and are role models to the volunteers they lead. Local volunteers are preferred in the crew manager role due to pre-event time requirements. Please email volunteer@sxsw.com for additional details.
STAGE MANAGER**
SXSW Stage Managers are volunteers with a great amount of responsibility. Stage managers volunteer before and throughout the SXSW Music Festival with performing artists to ensure they have everything they need for a successful showcase. During the music festival they are responsible for a specific stage and crew, making sure that bands load in, start and stop their sets on time, and manage any issues that may arise. Volunteers must be age 21+, able to lift up to 50lbs, and stand for long periods of time. This role involves a great deal of pre-event availability for trainings, both in-person and online, and showcase advancement coordination.


 Local volunteers are preferred in the stage manager role due to pre-event time requirements. If you are interested in learning more information about the 2020 SXSW stage manager role, please submit an interest form.
THEATER MANAGER**
Theater managers act as liaisons between SXSW Staff, production, theaters, filmmakers, publicists, alumni, and registrants at SXSW Film Festival venues. Theater managers help insure films are screened as scheduled, while overseeing the Film Venue Staff Crew. This role involves a great deal of pre-event availability for trainings.
*Platinum Badges are traditionally reserved for returning volunteers. A Platinum Nomination must be on file for volunteers earning a Volunteer Platinum Badge for the first time. Email volunteer@sxsw.com for more information.
**These crews have minimum age requirements or require special skills.